Touché Pledge

Touché products work out of the box.

Touché offers lifetime technical remote and telephone support on all projects.

Touché has a 24/7 emergency hotline.

On-site factory services are performed by a local Touché employee.

Touché products ship within 3 weeks or less.

TOUCHÉ TECH SERVICES

Please call Touché Tech Services:
888-841-4356 from 8am-5pm

For all your technical or prewire questions on a project

For help with troubleshooting on a project

Obtaining replacement product under your 5-year warranty

For 24/7 emergency help

TOUCHÉ LINKS

Touché Innovation

Touché Controls

Touché Application Guide

Coming Soon: Touché Specifier Portal

One point of contact for NY, NJ and Eastern PA

We simplify the complex and make lighting control easy

We help you navigate the relationship between controls and lighting

Transparent 3-day quoting process, also guaranteed distributor budget pricing directly to general and electrical contractors, owners’ representatives, and developers. Same day component quotes.

On-site prewire meetings and coordination of Touché on-site services

Assistance in creating specifications

The Lightscapes
Client Experience

 Assistance in creating specifications

Touché specifier portal training

Complimentary conceptual lighting control design services and Auto-CADs to comply with IECC and ASHRAE 90.1/Green Buildings/LEED/COMcheck codes or standards

Design-build projects

Code compliance and emergency code design assistance

 Product ships in 3 weeks or less

 Value engineering

The Design Process

The Steps:

When designing a project, we combine comfort with sustainability while working within the constraints of code compliance, budgets, user ease, as well as energy savings, in order to design human-centric lighting controls projects with the end user in mind.

01.

Design development with specifier

02.

Bidding and presubmittal layouts

03.

Order and submittal creation for approval by the specifier

04.

Installation with on-site prewire visit

05.

Commissioning, troubleshooting, and owner training

06.

Close-out

Protocols & Drivers We Work With:

BACnet for integration into BMS (building management) systems

DMX

RS232 for integration with shade control, theatre controls, AV systems

0-10V, Trailing-Edge, Leading-Edge