SUPPORT + RESOURCES
Touché Pledge
Please call Touché Tech Services:
888-841-4356 from 8am-5pm
For all your technical or prewire questions on a project
For help with troubleshooting on a project
Obtaining replacement product under your 5-year warranty
For 24/7 emergency help
TOUCHÉ LINKS
One point of contact for NY, NJ and Eastern PA
We simplify the complex and make lighting control easy
We help you navigate the relationship between controls and lighting
Transparent 3-day quoting process, also guaranteed distributor budget pricing directly to general and electrical contractors, owners’ representatives, and developers. Same day component quotes.
On-site prewire meetings and coordination of Touché on-site services
Assistance in creating specifications
The Lightscapes
Client Experience
Assistance in creating specifications
Touché specifier portal training
Complimentary conceptual lighting control design services and Auto-CADs to comply with IECC and ASHRAE 90.1/Green Buildings/LEED/COMcheck codes or standards
Design-build projects
Code compliance and emergency code design assistance
Product ships in 3 weeks or less
Value engineering
The Design Process
The Steps:
When designing a project, we combine comfort with sustainability while working within the constraints of code compliance, budgets, user ease, as well as energy savings, in order to design human-centric lighting controls projects with the end user in mind.
01.
Design development with specifier
02.
Bidding and presubmittal layouts
03.
Order and submittal creation for approval by the specifier
04.
Installation with on-site prewire visit
05.
Commissioning, troubleshooting, and owner training
06.
Close-out
Protocols & Drivers We Work With:
BACnet for integration into BMS (building management) systems
DMX
RS232 for integration with shade control, theatre controls, AV systems
0-10V, Trailing-Edge, Leading-Edge